Spellbook being stuck on initializing can be caused by a couple of factors, including Spellbook not loading properly or updates not being applied correctly.
Before proceeding, please check the following:
Microsoft Word is up-to-date
Microsoft Word version is 2020 or later
Please ensure that your Microsoft Word is completely up-to-date, and that you are using a Word version 2020 or later. Older version of Word may not fully support Add-Ins, which may cause Spellbook to fail at launch.
To fix this, click on the 'i' icon on the top right.
And click 'Reload' to restart Spellbook.
If reloading does not fix the issue, you may need to uninstall and reinstall Spellbook. Refer to our How to Uninstall and Reinstall Spellbook article for more information on installing Spellbook.
Have questions? Reach out to Spellbook's Support at Success@spellbook.legal