How do I install Spellbook on my new computer (or device)?
How do I install Spellbook on my new computer (or device)?
To install Spellbook on your new computer, you will need your license key. If you don't have your license key, please email success@spellbook.legal, and we'd be happy to retrieve your license key for you.
Follow the installation steps in the guide here to install Spellbook on your new device.
How do I cancel my subscription?
How do I cancel my subscription?
To cancel your subscription, please email success@spellbook.legal, and we'd be happy to assist.
How can I get a refund?
How can I get a refund?
At this time, we do not offer refunds. Please view our refund policy and terms of service, linked respectively.
If you have any questions about this, please don't hesitate to reach out to our support team at success@spellbook.legal.
How do I cancel my free trial?
How do I cancel my free trial?
To cancel your free trial, please contact your designated Sales Representative to cancel your free trial.
How do I access my invoices/receipts?
How do I access my invoices/receipts?
You can access all invoices/receipts via the billing portal here. You will need to login with the email associated with your billing account, and it will send over an authentication code to your email to login.
This is only applicable to users who are admins on the platform. If you do not see the Billing page on your account, please reach out to Success@Spellbook.legal for assistance.
1. Click the Menu Button
2. Click "Billing". This will only appear if you are the Admin on the account. If it does not show up for you, please contact Success@Spellbook.legal for assistance.
3. It will then take you to a Stripe page where you can access your invoice history. Click on the arrow to download your receipts and invoices.
4. Click "Download invoice"
If you run into any issues, please email success@spellbook.legal.
If you run into any issues, please email success@spellbook.legal.