Why You Need Sign-In Details for Spellbook:
On July 6th, Spellbook will roll out an update that changes how customers sign in to improve your experience and make it easier to access the full suite of Spellbook products including the Spellbook Word Add-In & Associate.
We are upgrading our sign-in experience deliver a more secure and consistent sign-in experience across all Spellbook products. This also strengthens SSO support for organizations and sets the foundation for future cross-product improvements.
Users will now sign in using their email and password (or SSO via Microsoft/Google). This change does not affect billing, existing data, playbooks, or saved prompts.
What's Changed:
After July 6th you will be prompted to set up your sign-in credentials for Spellbook. The next time you sign into Spellbook (Associate or Word Add-In) you will be prompted to set this up.
Will this affect my billing or subscription?
No. This is a sign-in change only. Your plan, billing cycle, and all features remain the same.
Do I need to create a new password?
Most users will need to. Users who have never set up a password and are not on (single sign on) SSO may be prompted to create one. If you or your organization use SSO, please see this article for more details.
Creating Your Sign-In Credentials
Step 1 - After July 6th, the next time you reload Spellbook's Word Add-In you will be prompted to sign in with your work account.
A page like this will pop up. Click the Get Started button.
Step 2 - You will then be asked to confirm which email address you'd like to use. This might appear as a Microsoft account if you were not aware which account you signed up for Spellbook with.
To use a different email, click Use a Different Email. All you need to do is type in your business email, and it will ensure your account is tied to the correct email going forward.
Click Sign-In.
Step 3 - You will then be asked to create your account. Simply fill out the form with your name and email and set up a password you will remember.
If you have any trouble during this process, please don't hesitate to reach out to our Support team at success@spellbook.com and we can help get you set up right away
Step 4 - Once you have your password set up, you will be able to use it to sign into all of Spellbook's products, including Associate and the Word Add-In. You will enter the email and password you set up whenever you see the sign-in page.
NOTE- if you've already signed into your account, especially in the Word Add-In, it is unlikely you will be asked to sign-in again. It will keep you signed in until you sign out.
Step 4- if you are new to Spellbook and getting started for the first time, you will then be prompted to enter your License key for Spellbook. This will be shared by your sales rep or your organization's Spellbook admin.
If you are unsure what your license key might be, please contact our Support team at success@spellbook.com and we can help you.
If you have any trouble or are not sure how to set this up, please don't hesitate to reach out to our Support team at success@spellbook.com and we can help get you set up right away.